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Daywalk is a leading provider of compliant transport and storage systems.
Their sales team was running deals through NetSuite, a system built for finance, not for selling. Kongo built the bridge between both worlds.
Daywalk’s sales pipeline lived inside NetSuite. On paper, it worked. In practice, the team was fighting a system that wasn’t designed for pipeline management. Processes were cumbersome, reporting was limited to what the ERP could surface, and there was no clean way to track deal progression, follow-up activity, or forecast revenue.
The result was missed follow-ups, poor visibility into pipeline health, and a sales team spending more time wrestling with software than closing deals.
The ERP handled invoices. It was never built to manage a pipeline.
Kongo deployed HubSpot as the front-end sales system and built a bi-directional integration with NetSuite. Opportunities initiated in HubSpot synchronised to NetSuite automatically, and quote modifications made in NetSuite flowed back to HubSpot so the sales team always had the latest figures at hand.
Deal stage transitions were mapped between both platforms, ensuring status changes in one system were reflected in the other without manual intervention. The sales team got a CRM designed for selling. Finance kept their ERP. Both systems stayed in sync.
Opportunities, deal stages, and quote data synchronised between HubSpot and NetSuite in real time. No manual data entry, no version conflicts.
Pipeline stages, follow-up automation, and reporting dashboards built for how the sales team actually works, not how the ERP expected them to.
Two systems, one truth. Sales and finance finally speaking the same language.
Daywalk’s sales team stopped fighting their tools and started using them. Deal tracking became reliable. Follow-ups were automated. And leadership gained reporting that actually reflected pipeline reality, not a best-guess interpretation of ERP data.
NetSuite remained the backbone for fulfilment and finance, but the sales motion moved into a system designed for it. The integration meant neither team had to compromise, and both systems stayed authoritative for their respective domains.
The sales team now operates from a CRM designed for selling, with full pipeline visibility and structured deal stages.
Quote data flowed back from NetSuite automatically. No manual reconciliation. No data drift.
Reporting, follow-ups, and pipeline health were no longer roadblocks. The system worked with them, not against them.