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From SuiteDash and spreadsheets to one system for clinical training.

Medecs Learning runs NDIS medication, complex health care and aged care training, and governance consulting.

The challenge.

Enrolments, participants and assessments sat in SuiteDash and a set of spreadsheets.

Website forms fed the old CRM, so enquiries and support requests had no single home.

What Kongo built.

Sales, Service and Marketing Hub

A migration from SuiteDash and spreadsheets into one HubSpot portal.

Custom objects

Enrolments, Participants and 1:1 Assessments, associated to contacts and companies.

Pipelines

One for each program: complex health care, NDIS medication competency and governance proposals.

Help desk

Every website form creates a ticket, with HubSpot Calling and a knowledge base.

Marketing

Lead-score segments, sequences, a medication self-checker quiz and national campaigns.

Steve Noone, Director of Digital Learning, Medecs Learning

“Implementing HubSpot CRM across our team has been a massive undertaking. And for us impossible without the Kongo team.”

What changed.

SuiteDash was switched off in July 2026. Enrolments, training and support all run in HubSpot.

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