Medecs Learning runs NDIS medication, complex health care and aged care training, and governance consulting.
Enrolments, participants and assessments sat in SuiteDash and a set of spreadsheets.
Website forms fed the old CRM, so enquiries and support requests had no single home.
A migration from SuiteDash and spreadsheets into one HubSpot portal.
Enrolments, Participants and 1:1 Assessments, associated to contacts and companies.
One for each program: complex health care, NDIS medication competency and governance proposals.
Every website form creates a ticket, with HubSpot Calling and a knowledge base.
Lead-score segments, sequences, a medication self-checker quiz and national campaigns.
“Implementing HubSpot CRM across our team has been a massive undertaking. And for us impossible without the Kongo team.”
SuiteDash was switched off in July 2026. Enrolments, training and support all run in HubSpot.