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Dynamics 365 Finance / HubSpot Integration Vol. 15 / Connected Systems

Your ledger and your CRM, telling the same story.

Customer, invoice and revenue records move between HubSpot and Dynamics 365 Finance, so finance keeps the ledger and marketing can see what each campaign returned.

A custom-built integration designed around your business logic, not a plug-and-play connector.

01The Problem

Finance closes the books. Marketing can’t see the result.

On the gap between systems.

Dynamics 365 Finance is your general ledger. It posts invoices, receipts and revenue. HubSpot is where your marketing and sales teams find and qualify customers. Without a connection, finance re-keys new customers and marketing cannot report on revenue.

Dynamics 365 Finance is a different product from Dynamics 365 Sales. It has its own data model and its own APIs, so a CRM connector built for Sales does not cover it.

If your CRM cannot see revenue, it cannot tell you which campaigns paid for themselves.

02What We Connect

Customers and revenue flowing both ways.

On the data flow we wire up.

Before we build, we agree which system owns each record. Dynamics 365 Finance stays the ledger. HubSpot owns prospects, campaigns and the sales process.

The integration runs on a schedule and uses change tracking, so only new and updated records move. It runs on Kongo’s AWS infrastructure in Australia.

Customers

When a prospect reaches the agreed handover point in HubSpot, a customer record is created in Dynamics 365 Finance. Finance no longer keys new customers by hand.

Revenue

Customer and revenue records from Dynamics 365 Finance update HubSpot contacts and deals. Marketing can report campaign return from first touch to posted revenue.

Invoices

Invoice requests raised in HubSpot create invoice headers in Dynamics 365 Finance. Posting events come back to HubSpot, so your team can see when an invoice is posted.

Donations

For not-for-profits, donations recorded in HubSpot become journal lines in Dynamics 365 Finance. Posting confirmations return to the donation record.

03Who It’s For

Organisations running Dynamics 365 Finance.

On the businesses this fits.

If Dynamics 365 Finance runs your ledger and HubSpot runs your marketing and sales, this integration connects them. It suits financial services firms that want closed-loop campaign reporting. It also suits not-for-profits and research institutes that take donations.

We scope which records move, and in which direction, around your finance processes.

Explore the Revenue Capture Engine →

Ready to connect Dynamics 365 Finance to HubSpot?

Book a discovery call
We’ll map how your teams use Dynamics 365 Finance today, agree which records each system owns, and give you a fixed scope and price for the build.